iTwyc - In Touch with your customers
A multi-channel feedback application, engaging customers to your business!

THE VALUE OF FEEDBACK

- Why iTwyc? -

YOUR CUSTOMERS AS POSITIVE REFEREES

Customers make as always their choice where they will spend their money and how it should be. However, the sources whereby customers are influenced change. Thus we see that consumers are increasingly focused on the opinions of others when making their choice.

That is precisely why it is important to continuously open to the opinions of your customers. And offer the opportunity to give it. Regular and dosed in touch and be open to their opinion, allows you to optimize your performance to your customers.

Better performance will result in more positive and more customers who will speak positively to others. About your organization by publishing the results of objective sources offers potential customers a clear and realistic picture of what they can expect from you. And the more positive opinions, the greater the chance that the potential customer will choose you.

YOUR CUSTOMERS AS INPUT FOR IMPROVEMENT

Targeted feedback also provides valuable information on the potential for improving your organization, your products or services. By targeting to seek opinions and to have the feedback immediately, is allowed to sit on the ball in managing your organization.

This can then be targeted for improvement set goals, take action to achieve the desired improvements and then in the feedback to see if this is in the perception also recognized by your customers.

Your organization is more customer-focused by continuously open to the view of your customers and act accordingly. And your customers will appreciate it!

ITWYC ON-SITE

- Gather pure information on location -

FEEDBACK , PURE AND IN EMOTION

iTwyc on- site is not a product in itself but a way of application of our product , namely physical on location . Optimizing customer satisfaction can indeed be best achieved by knowing how clients experience something , at the time they experience it. The opinion is than the most pure!
iTwyc is a user-friendly and efficient application that can win rapidly valuable information about your customers and visitors . iTwyc on- site , making it ideal for use in shops , showrooms , at service desks , in restaurants , hotels or at events .

REAL TIME REPORTING

With the iTwyc resulting real-time information is available in an on-line report, after which the data can be filtered in order to be able to put in more strategic desire.
The report can be seen in a view chosen by you. Moreover, the data is simple to be exported as Excel, PDF or CSV file.

DOWNLOAD BROCHURE

Optionspackage

The rate

Per Month
  • Max. number of campaigns
  • Extra campaign
  • Number of respondents
  • Extra 100 respondents
  • Unique App apiece
  • User Level
  • Onsight hardware (iPad/column)

Standardpackage

250

Per Month
  • 1
  • €100,-
  • 100
  • €50,-
  • €20,-
  • 1
  • €50,-

Premiumpackage

500

Per Month
  • 3
  • €50,-
  • 500
  • €25,-
  • €10,-
  • 1
  • €50,-

Platinumpackage

...

Per Month
  • Onbeperkt
  • N.v.t
  • Onbeperkt
  • N.v.t
  • €5,-
  • i.o
  • €50,-